Jacksons Food Stores facial recognition

Jacksons Food Stores was sued by two people for allegedly violating Portland, Oregon, rules governing the use of facial recognition in places of 'public accommodation'. The lawsuit also argued that although Jacksons is using the software to assist in the identification and prosecution of shoplifters, it can wrongly identify people as criminals, and that those errors 'disproportionately affect women and people of color.' IN addition, the suit claimed the identity verification process is mandatory, and that customers may not enter the store unless they let the software scan them. Reports said Jacksons has been using Blue Line Technology’s First Line software, which takes pictures of people as they approach a Jacksons store and then uses an algorithm to determine whether the face recorded by the camera matches a face on a database held by Jacksons. System 🤖 First Line Facial Recognition 🔗 Operator: Jacksons Food Stores Developer: Blue Line Technology; Dell; Axis Country: USA Sector: Retail Purpose: Detect criminals Technology: Facial recognition Issue: Accuracy/reliability; Bias/discrimination - race, ethnicity; Privacy Legal, regulatory 👩🏼‍⚖️ Norby v Jacksons Food Stores (pdf) City of Portland (2021). Prohibit the use of Face Recognition Technologies by Private Entities in Places of Public Accommodation in the City (pdf)

Date it happened

2022-12-01

Organisation involved

Jacksons Food Stores

Product, system or model

First Line Facial Recognition

This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.