Jumbo supermarket warned for 'indiscriminate' facial recognition
A store was warned by Dutch privacy authority Autoriteit Persoonsgegevens not to use facial recognition cameras at its entrance as it would violate the privacy of people entering it. Per BiometricUpdate , the regulator reported that Netherlands supermarket chain Jumbo's Alphen aan den Rijn store had erected notices at its entrance, but that it was judged too passive to be considered explicit consent. It also said Jumbo's use of facial biometrics was not in the public interest. Jumbo had earlier claimed it was the 'safest' store in the Netherlands due to its use of facial recognition. Under the EU's General Data Protection Regulation (GDPR), organisations are allowed to surveil people if the subjects of their surveillance provide their explicit permission. System 🤖 Jumbo Alphen aan den Rijn 🔗 Operator: Jumbo Alphen aan den Rijn Developer: i-Pro Country: Netherlands Sector: Retail Purpose: Detect criminals Technology: Facial recognition Issue: Privacy; Transparency Legal, regulatory 👩🏼⚖️ European Data Protection Board (2021). Dutch DPA issues Formal Warning to a Supermarket for its use of Facial Recognition Technology Autoriteit Persoonsgegevens (2020). Formele waarschuwing AP aan supermarkt om gezichtsherkenning Autoriteit Persoonsgegevens (2020). AP wijst supermarkten op regels gezichtsherkenning
- Date it happened
- 2020-12-01
- Organisation involved
- Jumbo Alphen aan den Rijn
- Product, system or model
- i-Pro
This incident was imported from AIAAIC and is used under CC BY-SA 4.0. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.
This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.