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AIAAIC-0269

Austria AMS employment service job seeker predictions

The so-called " AMS algorithm " was developed i n 2018 by Austria's Public Employment Service ( Arbeitsmarktservice or " AMS " ) to predict a job seeker’s employment prospects and allocate appropriate forms of support to them. The system works by automatically classifying job seekers and calculating individual 'IC' scores based on their gender, age, citizenship, education, health, care obligation and work experience, amongst other factors, to determine their relative employability. It then assigns them to one of three possible prospective employability groups - A (High), B (Medium), or C (Low) - with those in the lowest category denied access to expensive training courses. Job seeker scores can be petitioned against and overriden by human case workers. The system was supposed to go into regular operation on January 1, 2021, but the start was delayed due to the COVID-19 pandemic.

Organisation involved
Public Employment Service (AMS)
Product, system or model
Synthesis Forschung; Public Employment Service (AMS)
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