Foodinho fined for breaching privacy and labour laws in Italy
Food delivery company Foodinho was fined EUR 2.6m (USD 3m) for breaching privacy and labour laws in Italy, and ordered to update its management algorithms. Italian privacy watchdog Garante ruled that the Glovo-owned gig worker management company had tracked its workers' locations out of office hours, and had shared it, along with other personal data, with undisclosed third parties not mentioned in the app’s documentation. It also said that Foodinho had not adequately explained its automated order management system properly to its workers, and had failed to ensure that the results of automatic processes to evaluate the workers' performance were correct. In addition, the regulator said that Foodinho had failed to provide workers with ways to challenge decisions made using its management algorithm, including the exclusion of some riders from taking orders, and raised concerns about potential discrimination arising from it. Foodinho was ordered to make a raft of changes to its privacy practices and to amend how its management algorithms work. System 🤖 Excellency System; Jarvis Developer: Glovo/Foodinho Country: Italy Sector: Transport/logistics Purpose: Automate order distribution; Book delivery slots; Evaluate rider performance Technology: Order assignment system; Performance ranking system Issue: Accountability; Accuracy/reliability ; Bias/discrimination; Privacy/surveilla nce ; Security; Transparency Regulation ⚖️ EU General Data Protection Regulation Legal, regulatory 👩🏼⚖️ Garante (2021). Riders: Italian SA says no to algorithms causing discrimination. A platform in the Glovo group fined EUR 2.6 million Garante (2021). Abstract of Italian SA’s order as issued against Foodinho S.r.l.
- Date it happened
- 2021-07-01
- Organisation involved
- Glovo/Foodinho
- Product, system or model
- Excellency System; Jarvis
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