Twitter, Instagram fail to stop racist abuse of England footballers
Instagram, Twitter and other social media platforms failed to stop a torrent of racial abuse hurled at b lack Engl and footballers after the national team was knocked out of the Euro 2020 tournament. The abuse aimed at Bukayo Saka, Marcus Rashford and Jadon Sancho, all of whom missed penalties in England's Euro 2020 final loss to Italy, was condemned by then Prime minister Boris Johnson and the Football Association, amongst others. Twitter said it had removed over 1,000 posts over 24 hours and suspended a number of accounts for violating its rules. Instagram CEO Adam Mosseri blamed its 'mistaken' content moderation technology for failing to remove thousands of racist comments and images. Reports indicated that many posts and accounts reported for being offensive or abuse were not taken down or suspended due to the high volume of comments and apparent confusion about whether they violated the platforms' policies and terms. System 🤖 Instagram content moderation system Twitter content moderation system Operator: Meta/Facebook; Twitter Developer: Meta/Facebook; Twitter Country: UK Sector: Media/entertainment/sports/arts Purpose: Detect toxic content Technology: Content moderation system Issue: Accuracy/reliability; Bias/discrimination Resource s 📃 Twitter hateful conduct policy Instagram CEO Adam Mosseri response
- Date it happened
- 2021-07-01
- Organisation involved
- Facebook; xAI
- Product, system or model
- Facebook News Feed
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