← the record
AIAAIC-0705

Allocation algorithm wrongly places thousands of teachers

An algorithm used by the Italian government to allocate the location of thousands of teachers in 2016 resulted in many of them having to relocate to inappropriate locations. Designed and developed by HP Enterprise and Finmeccanica to the tune of EUR 444,000, Italy's so-called 'Boena Scuola' algorithm was meant to assess and score every teacher based criteria including their work experience and performance and their preferred destinations, and match them with the most appropriate vacancies. However, teachers and their families were relocated across the country in an apparently more or less random manner, triggering uproar. A subsequent assessment of the system found it to be fully automated, 'unmanageable', full of bugs, and impossible to properly evaluate due to its opaque nature. The incident triggered controversy about the purpose, design, and the effectiveness of the algorithm, and led to multiple legal complaints, lawsuits, and to the discontinuation of the system. System 🤖 B o en a Scuola Operator: Italy Ministry of Education, Universities and Research Developer: HP Enterprise Services Italia; Finmeccanica Country: Italy Sector: Education Purpose: Allocate teacher positions Technology: Resource allocation algorithm Issue: Accuracy/reliability; Effectiveness/value; Robustness; Ethics/values; Legal

Date it happened
2016-01-01
Organisation involved
Italy Ministry of Education, Universities and Research
Product, system or model
Buona Scuola
Where this came from
Share this incident
XLinkedInFacebookWhatsAppEmail
Attribution

This incident was imported from AIAAIC and is used under CC BY-SA 4.0. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.

This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.