Waze, Google Maps direct users into San Francisco wildfires
Google Maps and Google-owned navigation app Waze directed drivers into Southern California wildfires from which they were trying to escape, raising questions about their reliability during emergencies. Users of Google Maps and Waze, in addition to reporters, reported that they were being re-directed into neighbourhoods caught up in the Skirball fires, putting their lives at risk. Some also noted that the apps provided no information about the fires, despite efforts by Google to provide updates to its systems using its newly launched SOS Alerts feature. The Los Angeles Police Department was alerting users of navigation apps to avoid using them so they did not end up near the blazes, reported The Los Angeles Times . The incident raised questions about the safety and governance of Google's mapping tools, and highlighted the need for improved integration of emergency information into navigation systems. It also highlights the dangers of over-reliance on technology during natural disasters. System 🤖 Google Maps 🔗 Operator: Google Maps users, Waze users Developer: Alphabet/Google/Waze Country: USA Sector: Travel/hospitality Purpose: Direct drivers Technology: Machine learing Issue: Accuracy/reliability; Safety
- Date it happened
- 2017-12-01
- Organisation involved
- Google Maps users, Waze users
- Product, system or model
- Google Maps; Waze
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