Amazon botches delivery drone commercial launch

The first commercial delivery by Amazon's Prime Air drone delivery service went badly amiss , calling into question the company's technical abilities. The MK27-2 drone was supposed to make a delivery to a residential customer in Lockeford, California, but was unable to do so when the flight package software failed to boot up and a replacement drone refused to deliver to a ground-based QR-code that had been moved a small distance. It was not the first time Prime Air has been suffered from technical issues. In June 2021, a Prime Air drone on a test flight crashed into a field in eastern Oregon in June 2021, setting on fire 25 acres of wheat. And Amazon's UK drone delivery operation was reported to be 'collapsing inwards' due to managerial dysfunction, systematic over-selling and under-delivering, and overlooking safety. Most Prime Air employees in the UK have since lost their jobs . System🤖 MK27-2 drone Documents Amazon Prime Air prepares for drone deliveries Operator: Amazon/Prime Air Developer: Amazon/Prime Air Country: USA Sector: Transport/logistics Purpose: Deliver products Technology: Drone Issue: Robustness Legal, regulatory 👩🏼‍⚖️ US Federal Aviation Administration (2022). Final Environmental Assessment and Finding of No Significant Impact/Record of Decision for Amazon Prime Air Drone Package Delivery Operations in Lockeford, California US Federal Aviation Administration (2022). Final Environmental Assessment for Amazon Prime Air Drone Package Delivery Operations in College Station, Texas (pdf)

Date it happened

2022-12-01

Organisation involved

Amazon/Prime Air

Product, system or model

MK27-2

This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.