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AIAAIC-1109

Snapchat My AI 'goes rogue' by posting its own story

Snapchat's My AI chatbot posted its own story on the platform and refused to interact with users, triggering users to express their concerns and fears that the system was sentient, learning from itself, and taking its own decisions. My AI posted an unintelligible, two-toned image to Snapchat's Stories feature that some mistook to be a photo of their own wall or ceiling. However, Snap later confirmed the incident was due to a software glitch which had since been fixed. In April 2023, a test run by the US-based Center for Human Technology and verified by Washington Post found Snapchat My AI would provide inappropriate advice to minors’ messages. System 🤖 Snapchat My AI Operator: Snapchat users Developer: Snap Inc Country: USA Sector: Media/entertainment/sports/arts Purpose: Generate text Technology: Chatbot; NLP/text analysis; Neural network; Deep learning; Machine learning; Reinforcement learning Issue: Robustness

Date it happened
2023-01-01
Organisation involved
Snapchat users
Product, system or model
My AI; ChatGPT
Where this came from
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Attribution

This incident was imported from AIAAIC and is used under CC BY-SA 4.0. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.

This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.