Kenyan workers paid under USD 2 an hour to de-toxify ChatGPT
Kenyan workers were paid under USD 2 an hour to sift through huge amounts of extremely graphic content to help build a tool that tags problematic content on ChatGPT, prompting an outcry. A Time investigation revealed that OpenAI was outsourcing the labelling of images and text describing in graphic detail sexual abuse, bestiality, self-harm, incest, hate speech, torture, murder, and violence, to Sama, a self-styled 'ethical AI' company based in San Francisco . Sama employees were paid between USD 1.32 to USD 2 an hour to do the work. The data was then used to train ChatGPT to keep it from responding with problematic answers. The work reportedly caused severe distress for some data labellers, with one employee calling the work he had to do reading and labeling text for OpenAI, including reading a graphic description of a man having sex with a dog in the presence of a young child, as ‘torture’. Sama employs workers in Kenya, Uganda and India to label data for Silicon Valley clients, including Google, Meta and Microsoft. ➕ February 2022 . A TIME investigation revealed low pay, poor working conditions and alleged union-busting at Sama's office in Nairobi, Kenya for its team moderating content for Facebook. System 🤖 ChatGPT Operator: Sama AI/Samasource Developer: OpenAI Country: Kenya Sector: Business/professional services Purpose: Generate text Technology: Chatbot; Generative AI; Machine learning Issue: Employment Investigations, assessments, audits 🧐 Time (2023). OpenAI Used Kenyan Workers on Less Than $2 Per Hour to Make ChatGPT Less Toxic
- Date it happened
- 2021-11-01
- Organisation involved
- Sama AI/Samasource
- Product, system or model
- ChatGPT
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