NHS plan to AI generate patient notes draws criticism
The UK national Health Service (NHS) faced criticism over its plan to introduce artificial intelligence (AI) for automatically generating patient notes during medical appointments. According to UK Health Secretary Victoria Atkins, the scheme will see AI automatically generate notes in the background during appointments and will improve productivity by cutting the time medics spend doing paperwork. Privacy experts argued the 'creepy' plan could reduce privacy, make patients hesitant to share sensitive or embarrassing medical information during consultations, and negatively impact doctor-patient trust. It would also raise difficult ethical questions about confidentiality and patient consent , critics said. A demonstration of the system showed the system mistakingly interpreting Ms Atkins saying England chief media officer ' C h ris Whitty' as 'Christmas', fueling concerns about its accuracy and reliability - which are considered essential in a medical setting. System 🤖 CogStack Operator: Developer: King’s College Hospital NHS Foundation Trust ; South London and Maudsley Hospital Country: UK Sector: H e alth Purpose: Transcribe medical notes Technology: Machine learning Issue: Accuracy/reliability; Confidentiality; Privacy
- Date it happened
- 2024-03-01
- Product, system or model
- CogStack
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