ChatGPT accused of violating GDPR by not correcting inaccurate personal information
OpenAI’s AI model, ChatGPT, has been accused of violating the General Data Protection Regulation (GDPR) by not correcting inaccurate personal information. P rivacy group noyb (None of Your Business) filed a complaint against OpenAI triggered by ChatGPT ’s failure to supply the correct birthday of a public figure, instead making a wild guess . Noyb argued that this behaviour violates GDPR rules on privacy, the accuracy of information, and the right for individuals to correct inaccurate information . The group also claimed that OpenAI refused to correct or delete wrong answers, and would not disclose information about the data processed, its sources, or recipients . The complaint further stated that ChatGPT’s “hallucinations” or generation of false information about individuals can have serious consequences, and argued that if a system cannot produce accurate and transparent results, it should not be used to generate data about individuals . Violating the EU’s GDPR c a n lead to a penalty of up to 4 percent of a company’s global revenue . Noyb has asked the Austrian privacy watchdog to investigate OpenAI to check on the accuracy of the personal data it handles . Hallucination (artificial intelligence) In the field of artificial intelligence (AI), a hallucination or artificial hallucination (also called bullshitting, confabulation or delusion) is a response generated by AI that contains false or misleading information presented as fact . Source: Wikipedia 🔗 System 🤖 ChatGPT Operator: OpenAI Developer: OpenAI Country: Austria Sector: Multiple Purpose: Generate text Technology: Chatbot; Generative AI; Machine learning Issue: Accountability; Accuracy/reliability; Mis/disinformation; Privacy Regulation ⚖️ EU General Data Protection Regulation Legal, regulatory 👩🏼⚖️ NYOB. Complaint ag ainst OpenAI (pdf) NYOB . ChatGPT provides false information about people, and OpenAI can’t correct it
- Date it happened
- 2024-04-01
- Organisation involved
- OpenAI
- Product, system or model
- ChatGPT
This incident was imported from AIAAIC and is used under CC BY-SA 4.0. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.
This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.