ChatGPT misdirects US voters in key battleground states
ChatGPT, OpenAI's popular AI chatbot, was found to be providing inaccurate voting information for key battleground states in the upcoming US presidential election. CBS News reporters asked ChatGPT basic questions about voting requirements, polling locations, and other voter-related information for Michigan, Pennsylvania, North Carolina, Wisconsin and other states. ChatGPT gave incorrect information on critical details such as ballot mailing deadlines, providing different erroneous answers on separate devices. And, despite OpenAI's claim that voter queries would be directed to the non-partisan website CanIVote.org, reporters sometimes did not receive the link when asking voting-related questions. OpenAI acknowledged the problem and stated they were monitoring the use of their technology in an elections context. However, CBS' findings suggest there is still significant work to be done. Voters relying on incorrect information from ChatGPT could be prevented from casting their ballots properly, which is seen as particularly concerning in battleground states where election outcomes can be decided by narrow margins. System 🤖 ChatGPT Operator: CBS News Developer: OpenAI Country: USA Sector: Politics Purpose: Generate text Technology: Chatbot; Generative AI; Machine learning Issue: Accuracy/reliability; Mis/disinformation
- Date it happened
- 2024-07-01
- Organisation involved
- CBS News
- Product, system or model
- ChatGPT
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