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WF-1XANCK

Meta's automated system mistakenly removes Al-Shifa hospital video

Meta's automated content moderation system removed an Instagram video showing the aftermath of a strike on Al-Shifa hospital in Gaza, citing its Violent and Graphic Content policy. The user appealed to the Oversight Board, which found that the removal was incorrect. Meta subsequently restored the content with a warning screen.

Date it happened
2023-11-10
Organisation involved
Meta
Product, system or model
Graphic and Violent Content classifier
Where this came from
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Attribution

This incident was imported from oversightboard.com. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.

This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.