PayPal: self-reported financial from an automated decision

An unauthorized PayPal debit card was opened in the author's account after a payment, and the author was unable to resolve it via PayPal's AI chatbot that looped without providing access to a human agent.

Date it happened

2026-07-16

Organisation involved

PayPal

This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.