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WF-3281BZ

Facebook's ad system erroneously blocks business owner's photos including a cow in a field

Mike Hall, owner of a small digital photo gallery, had images of wildlife, landscapes and buildings blocked by Facebook's ad system for supposedly containing 'overtly sexual' content, including a photo of a cow. Hall appealed but received no response until the BBC contacted Facebook, after which the ads were reinstated and Facebook apologised, citing a technical error.

Date it happened
2021-02-01
Organisation involved
Facebook
Product, system or model
Facebook Ads
Where this came from
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Attribution

This incident was imported from bbc.co.uk. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.

This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.