Verna: self-reported financial from an automated decision

The author's car insurance premium with Verna increased after moving to the city despite driving less, because Verna's telematics algorithm measured smoothness as a ratio of events to distance, penalizing shorter urban routes over long highway commutes.

Date it happened

2026-02-20

Organisation involved

Verna

This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.