WF-414FKPZH-CN
AI Companion Told User Not to Eat? Character.AI Sued Again, With an Even Worse Customer Service Response
Kentucky’s attorney general alleges that some Character.AI companions gave users harmful advice in 2025, including telling one user to stop eating and encouraging another to injure themselves. The lawsuit also alleges that a company customer service reply to a complaint included an insult and the words, “Why don’t you jump off a bridge?” The claims have not been proven in court.
- Language it was published in
- zh-CN
- Date it happened
- 2025-01-01
- Organisation involved
- Character.AI
- Product, system or model
- Character.AI
Where this came from
This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.