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ChatGPT Reportedly Banned by Italian Authority Due to OpenAI's Purported Lack of Legal Basis for Data Collection and Age Verification

Italy's data protection authority is reported to have temporarily limited OpenAI's processing of Italian users' data after alleging that ChatGPT lacked adequate notice and legal basis for large-scale personal data collection and processing used to train the system. The authority also cited a March 2023 data breach, possible processing of inaccurate personal data, and the absence of age-verification safeguards for children.

Date it happened
2023-03-31
Organisation involved
OpenAI
Product, system or model
OpenAI large language models, Large language models, ChatGPT, Chatbots
Where this came from
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Attribution

This incident was imported from AI Incident Database and is used under CC BY-SA 4.0. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.

This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.