WF-4PTKH9
AI-Generated Airline Reviews Allegedly Mislead Consumers and Undermine Trust
AI-generated reviews of airline services have reportedly increased by 189% since the release of ChatGPT, with certain carriers like China Southern Airlines and SouthWest Airlines disproportionately affected, according to a study by Originality.ai.
- Date it happened
- 2024-10-31
- Organisation involved
- Unknown reviewers
- Product, system or model
- ChatGPT
Where this came from
Attribution
This incident was imported from AI Incident Database and is used under CC BY-SA 4.0. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.
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