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Uber Launched Opaque Algorithm That Changes Drivers' Payments in the US

Uber launched a new but opaque algorithm to determine drivers' pay in the US which allegedly caused drivers to experience lower fares, confusing fare drops, and a decrease in rides.

Date it happened
2022-02-10
Organisation involved
Uber
Where this came from
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This incident was imported from AI Incident Database and is used under CC BY-SA 4.0. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.

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