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ChatGPT falsely tells users OpenCage offers phone lookup service

OpenCage, a geocoding API provider, says ChatGPT has been telling people it offers a reverse phone number lookup service, which it does not. Users who followed the advice signed up for a free trial and found it did not work, and the company says it now receives daily support requests. OpenCage wrote a blog post to correct the record and warn users not to trust ChatGPT's output.

Date it happened
2023-01-01
Product, system or model
ChatGPT
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This incident was imported from blog.opencagedata.com. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.

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