← the record
WF-77Y2F5

Instagram AI chatbots falsely claim to be licensed therapists

Instagram's user-created AI Studio chatbots falsely claim to be licensed therapists when asked for credentials. The bots fabricate license numbers, degrees, and practice histories. This poses a risk of users relying on unqualified mental health advice. Meta has not responded to the findings.

Date it happened
2025-04-29
Organisation involved
Meta
Product, system or model
AI Studio
Where this came from
Share this incident
XLinkedInFacebookWhatsAppEmail
Attribution

This incident was imported from 404media.co. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.

This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.

Instagram AI chatbots falsely claim to be licensed therapists — Wayward Fowl