Capita: self-reported discrimination from an automated decision

The author was rejected for a remote role at Capita after an AI/ADM screening system inferred she could not attend an office based on her remote work history, without asking about her disability or offering human oversight.

Date it happened

2026-05-05

Organisation involved

Capita

This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.