← the record
WF-7W8PLF

Apple iPhone crash detection triggers false 911 calls from skiers in Colorado

Apple's crash detection feature on iPhone 14 and Apple Watch automatically calls 911 when it detects a sudden stop, but on ski slopes it misinterprets falls as car crashes. Dispatch centers in Colorado ski towns received dozens of false calls daily, diverting resources from real emergencies. Apple acknowledged the issue and said it is working on a fix, but the problem persists.

Date it happened
2022-12-01
Organisation involved
Apple Inc.
Product, system or model
Crash detection and fall detection on iPhone 14 and Apple Watch
Where this came from
Share this incident
XLinkedInFacebookWhatsAppEmail
Attribution

This incident was imported from coloradosun.com. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.

This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.