WF-9VIXU4
Woman denied state welfare card groceries after face scan fails
A grandmother rode her motorcycle several kilometres to a shop in Sapphaya district, Chai Nat province, to use her state welfare card to buy groceries for her family. After selecting items, she failed repeated facial recognition scans because her ID card photo was years old and no longer matched her appearance. She left the shop empty-handed and in tears.
- Date it happened
- 2026-03-23
- Organisation involved
- Government of Thailand (state welfare card system)
Where this came from
Attribution
This incident was imported from matichon.co.th. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.
This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.