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Robots in Japanese Hotel Annoyed Guests and Failed to Handle Simple Tasks
A number of robots employed by a hotel in Japan were reported by guests in a series of complaints for failing to handle tasks such as answering scheduling questions or making passport copies without human intervention.
- Date it happened
- 2016-06-15
- Organisation involved
- Henn na Hotel
Where this came from
Attribution
This incident was imported from AI Incident Database and is used under CC BY-SA 4.0. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.
This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.