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Google Duplex AI assistant to identify itself as robot after criticism

Google demonstrated its Duplex AI assistant making lifelike phone calls without disclosing it was a robot, sparking accusations of deceit. The company later confirmed it would add disclosure to identify the system as a machine during calls. The feature was not yet a finished product at the time.

Date it happened
2018-05-08
Organisation involved
Google
Product, system or model
Google Duplex
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This incident was imported from theguardian.com. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.

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