WF-CEA1N6
AI voice bots used for telemarketing in China raise privacy concerns
In China, companies use AI-powered voice bots to cold-call consumers, often without disclosing that the caller is a bot. The bots can respond flexibly and sometimes know the recipient's name, leading to privacy concerns. The practice has generated numerous complaints to the Ministry of Industry and Information Technology, and lawyers say it violates China's privacy laws.
- Date it happened
- 2018-01-01
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