Chatbot Tessa gives unauthorized diet advice to users seeking help for eating disorders
The National Eating Disorders Association (NEDA) has shut down its chatbot named Tessa after it gave weight-loss advice to users seeking help for eating disorders. The incident has raised concerns about the risks of using chatbots and AI assistants in healthcare settings, particularly in addressing sensitive issues like eating disorders. NEDA is investigating the matter, emphasizing the need for caution and accuracy when utilizing technology to provide mental health support.
- Date it happened
- 2023-05-29
- Organisation involved
- National Eating Disorders Association, Cass
- Product, system or model
- Chatbot for eating disorder prevention
- vice.com
- yourtango.com
- editorialge.com
- dailywire.com
- itechpost.com
- themessenger.com
- timesnownews.com
- independent.co.uk
- hindustantimes.com
- globalnews.ca
- venturebeat.com
- morningbrew.com
- futurism.com
- businesstoday.in
- yahoo.com
- businessinsider.com
- wionews.com
- huffpost.com
- yahoo.com
- dailydot.com
- nypost.com
- yahoo.com
- forbes.com
- yahoo.com
- dataconomy.com
- theregister.com
- bbc.com
- people.com
- newser.com
- cnn.com
- nbcnews.com
- interestingengineering.com
- npr.org
- wmar2news.com
- gizmodo.com
- fortune.com
- vice.com
- cbsnews.com
- boxmining.com
- psychiatrist.com
- wired.com
- theguardian.com
- thecut.com
- nytimes.com
- wsj.com
- wsj.com
This incident was imported from AI Incident Database and is used under CC BY-SA 4.0. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.
This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.