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Australian Journalist Able to Access Centrelink Account Using AI Audio of Own Voice

A Guardian journalist was able to verify their identity and gain access to their own Centrelink self-service account using AI-generated audio of their own voice along with their customer reference number, shortly after voiceprint was deployed for ID verification.

Date it happened
2023-03-15
Organisation involved
Australian Taxation Office, Services Australia
Where this came from
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Attribution

This incident was imported from AI Incident Database and is used under CC BY-SA 4.0. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.

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