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WF-F29GZQ

Meta's AI Chatbots Are Reportedly Entering Online Support Communities Uninvited

Meta's AI chatbots have reportedly begun entering online communities on Facebook, providing responses that mimic human interaction. These chatbots, often uninvited, disrupt the human connection critical for support groups by giving misleading or false information and pretending to share lived experiences.

Date it happened
2024-05-20
Organisation involved
Meta
Product, system or model
Meta, Facebook, Social media platforms, Meta AI
Where this came from
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Attribution

This incident was imported from AI Incident Database and is used under CC BY-SA 4.0. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.

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