Serviceaide AI Platform Implicated in Health Data Exposure Affecting 483,000 Catholic Health Patients
An AI-linked platform operated by Serviceaide exposed sensitive health data from Catholic Health, affecting 483,000 patients. The breach stemmed from a misconfigured Elasticsearch database used in Serviceaide’s agentic AI infrastructure. Exposed information included medical records, insurance details, and login credentials. While no misuse has been confirmed, the nature of the data has prompted regulatory scrutiny and legal investigations.
- Date it happened
- 2025-05-09
- Organisation involved
- Serviceaide
- Product, system or model
- Serviceaide agentic AI platform, Elasticsearch database
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