← the record
WF-KUZCNY

Atlantic City Casino-Hotels Allegedly Used Cendyn's Rainmaker AI to Coordinate and Inflate Room Rates

Atlantic City casino-hotels were alleged to have used Cendyn's Rainmaker AI-powered pricing platform to coordinate room rates using competitors' non-public pricing and occupancy data. Plaintiffs alleged that the hotels accepted Rainmaker's recommendations about 90% of the time, resulting in anti-competitively high room prices for guests.

Date it happened
2018-06-28
Organisation involved
Tropicana Casino and Resort Atlantic City, MGM Resorts International, Hotels, Harrah's Resort Atlantic City, Hard Rock International, Hard Rock Hotel & Casino Atlantic City, Companies, Casinos, Casino
Product, system or model
REVCaster, Rainmaker, GuestREV, GroupREV, Algorithmic pricing systems, AI-powered dynamic pricing systems
Where this came from
Share this incident
XLinkedInFacebookWhatsAppEmail
Attribution

This incident was imported from AI Incident Database and is used under CC BY-SA 4.0. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.

This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.