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Amazon sellers lose thousands after RepricerExpress pricing glitch

A software glitch in RepricerExpress's automated repricing system caused products sold by Amazon sellers to be priced at 1p, leading to significant financial losses for the sellers. RepricerExpress apologised but did not offer compensation, while Amazon said it had reached out to affected sellers but many reported no response. Some sellers have instructed lawyers to take legal action against RepricerExpress and Amazon.

Date it happened
2014-12-12
Organisation involved
RepricerExpress
Product, system or model
RepricerExpress
Where this came from
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This incident was imported from theguardian.com. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.

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