Chevrolet class action claims automaker eavesdrops on private customer chats - Top Class Actions

The system intercepted, analyzed, and collected customer chat information without consent, potentially creating targeted content and customized experiences.

Date it happened

2023-05-26

Organisation involved

The General Motors Company d/b/a Chevrolet

Product, system or model

Chevrolet customer chat feature

This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.