Purportedly AI-Powered Software Allegedly Used to Replace Montefiore Hospital Utilization-Review Nurses Despite Contractual AI Safeguards
Montefiore Hospital in New York reportedly laid off 12 utilization-review nurses after changing the department's workflow and introducing AI-powered software. The nurses' union alleged that the technology replaced their work and violated contractual protections governing AI. Montefiore disputed that account and described the changes as part of a nonclinical paperwork program.
- Date it happened
- 2026-05-28
- Organisation involved
- Montefiore Medical Center, Montefiore Health System, Hospitals, Healthcare employers
- Product, system or model
- Healthcare administrative AI systems, AI-powered utilization-review software
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