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Denny's robot server sparks customer backlash over automation fears
A Denny's restaurant used a Servi robot from Bear Robotics to deliver food to tables, while human servers took orders and served coffee. A viral TikTok video showed the robot, named Janet, delivering hashbrowns and eggs. Customers expressed anger and fear about job loss, with some calling for a boycott. The robot is designed to assist servers, not replace them.
- Date it happened
- 2021-11-28
- Organisation involved
- Denny's
- Product, system or model
- Servi
Where this came from
Attribution
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