Singapore government's AI therapy bot for teachers triggers gaslighting complaints
In August 2022, the Singapore Ministry of Health and Education launched Mindline at Work, an AI chatbot powered by Wysa, to help stressed teachers. Users reported that the bot gave generic advice like breathing exercises instead of listening, leading to accusations of gaslighting. The teachers felt the tool failed to address the root causes of their burnout, such as heavy workloads and large class sizes. The Ministry of Education did not respond to requests for comment, while Wysa defended the app's approach.
- Date it happened
- 2022-08-01
- Organisation involved
- Singapore Ministry of Health and Ministry of Education
- Product, system or model
- Mindline at Work
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