BetterHelp settles FTC charges over sharing mental health data with advertisers
Mozilla's review of mental health apps found that many, including BetterHelp, had poor privacy and security practices. BetterHelp was accused of improperly sharing customers' sensitive data with advertisers like Facebook and Snapchat after promising to keep it private. The company agreed to pay $7.8 million to settle FTC charges. The incident highlights ongoing privacy concerns in the mental health app market.
- Date it happened
- 2023-03-01
- Organisation involved
- BetterHelp
- Product, system or model
- BetterHelp
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