WF-OMIYNX
Judge dismisses class action alleging Google AI records Verizon users’ calls - Top Class Actions
Google Cloud Contact Center AI recorded and analyzed Verizon customer service calls without consent.
- Organisation involved
- Google LLC
- Product, system or model
- Google Cloud Contact Center AI
Where this came from
This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.