WF-P8LPNA
Personal voice assistants struggle with black voices, new study shows
A study found that voice recognition tools from Apple, Amazon, Google, IBM, and Microsoft disproportionately made errors when transcribing black speakers.
- Date it happened
- 2020-03-23
- Organisation involved
- Microsoft, IBM, Google, Apple, Amazon
- Product, system or model
- Automated speech recognition (ASR) systems that are used in a variety of applications to convert spoken language to text, from virtual assistants, to closed captioning, to hands-free computing
Where this came from
Attribution
This incident was imported from AI Incident Database and is used under CC BY-SA 4.0. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.
This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.