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ChatGPT Reportedly Gave Incorrect Mount Misen Ropeway Hours, Leaving Couple Stranded After Hike in Japan
Dana Yao and her husband, Robert, reportedly used ChatGPT to plan a sunset hike on Mount Misen in Japan. ChatGPT allegedly told them the last ropeway departed at 5:30 PM, but the service had already closed when they reached the summit, leaving them stranded.
- Date it happened
- 2025-09-29
- Organisation involved
- Travelers, tourists, OpenAI, Dana Yao's husband Robert, Dana Yao, ChatGPT users, Chatbot users
- Product, system or model
- OpenAI large language models, Large language models, ChatGPT
Where this came from
Attribution
This incident was imported from AI Incident Database and is used under CC BY-SA 4.0. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.
This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.