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WF-QHC4P2

SoftBank's Humanoid Robot, Pepper, Reportedly Frequently Made Errors, Prompting Dismissal

SoftBank's robot allegedly kept making mechanical errors, taking unplanned breaks, failing to recognize previously-met people, and breaking down during practice runs.

Date it happened
2021-07-13
Organisation involved
SoftBank
Product, system or model
Pepper was given a perky demeanor and programmed to grasp human emotions and engage in basic conversations. Different customers intended to use it for different purposes. For example, reciting scriptu
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This incident was imported from AI Incident Database and is used under CC BY-SA 4.0. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.

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