WF-QJA422
Inappropriate Gmail Smart Reply Suggestions
Google's Gmail Smart Reply tool was over-recommending the response "I love you" in situations where it was deemed innappropriate.
- Date it happened
- 2015-11-03
- Organisation involved
- Product, system or model
- Smart Reply is a Gmail suggesting algorithm which detects which emails in an inbox need a response. It also predicts and suggests short replies for users.
Where this came from
Attribution
This incident was imported from AI Incident Database and is used under CC BY-SA 4.0. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.
This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.