LinkedIn: self-reported financial from an automated decision

The author was billed twice for LinkedIn Sales Navigator but locked out by an automated identity verification system (Persona) that rejected his valid driver's licence, then trapped him in an AI chatbot support loop with no resolution.

Date it happened

2026-04-01

Organisation involved

LinkedIn

This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.