In September 2024 Mariamou Tangara sued Snappt in Philadelphia, alleging product liability, Fair Credit Reporting Act violations, fraud and negligence over its AI tool that screens rental applicants' documents for fraud; the federal case was voluntarily dismissed without prejudice in November 2024. Better Business Bureau complaints allege the system flagged legitimate paystubs and bank statements as edited, leading to denied applications; Snappt says it does not make leasing decisions.