Uber sued over alleged racially biased star rating system
A former Uber driver in San Diego filed a federal lawsuit alleging that Uber's star rating system, based on passenger reviews, discriminates against drivers who are not white or who have accents. The suit claims Uber terminates drivers whose average ratings fall too low, and that this disproportionately affects minority drivers. Uber denies the allegation, stating that ridesharing has reduced bias. The plaintiff, Thomas Liu, an Asian driver from Hawaii, was fired in October 2015 after his rating dropped below 4.6.
- Date it happened
- 2015-10-01
- Organisation involved
- Uber
- Product, system or model
- star rating system
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