Anthropic: self-reported financial from an automated decision

The author was charged for a yearly Pro subscription by Anthropic after switching from monthly Max, and the AI chatbot refused a refund and blocked access to a human.

Date it happened

2026-10-14

Organisation involved

Anthropic

This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.