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WF-UAGX9F

Rite Aid Facial Recognition Disproportionately Misidentified Minority Shoppers as Shoplifters

Rite Aid used facial recognition technology from October 2012 to July 2020, allegedly leading to disproportionate misidentifications of women, Black, Latino, and Asian shoppers as "likely" shoplifters. The FTC settlement prohibits Rite Aid from using this technology in stores for five years.

Date it happened
2023-12-20
Organisation involved
Rite Aid
Product, system or model
Rite Aid supervised the creation of a "watchlist database" of images of people the company claimed had engaged in actual or attempted criminal activity at one of its stores. These entries included "fi
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Attribution

This incident was imported from AI Incident Database and is used under CC BY-SA 4.0. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.

This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.